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Refunds

Refund policy

Last updated May 28, 2026

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Contents
  1. The policy in one sentence
  2. How to request a refund
  3. What happens to my license?
  4. After 14 days
  5. During the free trial

Questions?

Contact support

The policy in one sentence

14-day full refund. No questions asked.

How to request a refund

Send a request through our support form using the address you bought with. That's it. We don't ask for a reason, run a satisfaction survey, or route you through a chatbot.

You'll get a reply within one business day with confirmation. The refund hits your card within 5–10 business days, depending on your bank.

What happens to my license?

When you refund, we revoke the license key. The plugin keeps working on any site where it's already activated — published tables stay live — but plugin updates and email support stop.

If you change your mind later, just buy a new license. We'll cheerfully restart your subscription.

After 14 days

Refunds aren't available past 14 days from the original purchase date. But:

  • You can cancel auto-renewal anytime through the Stripe customer portal — your access continues to the end of the current billing period.
  • If something is genuinely broken in the plugin (a bug, a conflict that we caused), we'll prioritize fixing it. That's part of the support agreement.

During the free trial

The 3-day free trial means you have a no-risk window before your card is even charged. Cancel from the customer portal before day 4 and Stripe won't bill you a cent.

You can also email us to cancel — we'll do it for you and confirm.

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